Return Policy

https://khomli.ge/ (LLC “Farkoni”, Reg. No. 212696929)

General Conditions

Our goal is to provide customers with high-quality products and service. If the purchased product does not meet your expectations, you may return it in accordance with the terms outlined below.

Return Period

Products can be returned within 2 calendar days from the date of purchase, provided they meet the return requirements.

Return Requirements

  • The product must be in new condition, undamaged, and unused.

  • The original packaging (if applicable) must be completely intact.

  • Proof of purchase must be provided (receipt, invoice, or bank statement).

How to Start the Return Process

To initiate a return, please contact us:

Phone: +995431214504

Email: info@khomli.ge

Products can be returned to our warehouse at the following address:

Kutaisi, Khetgurowi St. 22a

Return Conditions

A return is accepted if:

  • The product has a defect, or

  • The product does not match the item you ordered, or

  • The product is damaged and/or spoiled.

In all other cases, the product cannot be returned or refunded.

Refunds

  • Refunds are processed within 3 business days after the product inspection (return).

  • The refund will be issued using the same payment method used for the purchase or to the bank account specified by the customer.

Non-Returnable Items

The following categories of products are non-returnable:

  • Used or damaged products

  • Products made upon individual/custom request

Additional Terms

https://khomli.ge/ reserves the right to refuse a return if the product does not meet the conditions listed above.